At Lusherra, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and share your data when you visit or make a purchase from our website:
🌿 https://lusherra.com
By using our website, you agree to the practices described in this policy.
When you interact with Lusherra, we may collect the following types of information:
When you place an order or contact us, you may provide:
Full name
Email address
Phone number
Shipping and billing address
Payment details (processed securely via payment gateways)
We collect details such as:
Products purchased
Order value and history
Delivery preferences
Customer support conversations
When you browse our website, we may automatically collect:
IP address
Browser type and device information
Pages visited and time spent
Cookies and usage behavior
This helps us improve website performance and customer experience.
We use your information only for legitimate business purposes, including:
Processing and delivering your plant orders
Sending order confirmations and shipping updates
Providing customer support
Improving our products, packaging, and website experience
Preventing fraud and ensuring secure transactions
Sending promotional emails or offers (only if you choose to receive them)
We do not sell or rent your personal data to third parties.
We may share your information only with trusted partners, such as:
Courier and logistics services for delivery
Payment gateways for secure transactions
Shopify and website service providers
Marketing tools (only for store-related communication)
All partners are required to handle your data securely.
Lusherra does not store or collect your card or banking details directly.
Payments are processed securely through Shopify-approved third-party payment gateways, which follow industry-standard encryption and security practices.
Our website uses cookies to:
Remember your cart and preferences
Improve site speed and performance
Understand user behavior for analytics
Provide a better shopping experience
You may choose to disable cookies through your browser settings, though some site features may not function properly.
If you subscribe to our newsletter or updates, we may send occasional emails about:
New plant arrivals
Offers and seasonal collections
Plant care tips
You can unsubscribe anytime using the link in our emails.
We retain your personal information only as long as necessary to:
Fulfill orders
Maintain business records
Comply with legal obligations
Once no longer required, your information is securely deleted or anonymized.
As a customer, you have the right to:
Request access to the personal data we hold
Ask for corrections to inaccurate information
Request deletion of your data (where legally applicable)
To make such a request, email us at:
📧 support@lusherra.com
Lusherra does not knowingly collect personal data from children under the age of 18.
If such data is identified, it will be removed promptly.
Lusherra complies with applicable Indian data protection and ecommerce regulations, including provisions under the Information Technology Act, 2000 and related rules.
We may update this Privacy Policy from time to time to reflect improvements or legal requirements.
Updates will be posted on this page with immediate effect.
If you have any questions or concerns about this Privacy Policy, you can contact us at:
📧 Email: lusherra.founder@gmail.com
🌿 Website: https://lusherra.com
Support Hours: Monday–Saturday, 10 AM – 6 PM (IST)
Thank you for trusting Lusherra 🌿
We value your privacy as much as we value healthy plants.
At Lusherra, we believe plants make life better. Our curated collection of healthy, easy-to-care plants is designed to bring freshness, beauty, and balance to homes and workspaces.
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+91 7979779691
lusherra.founder@gmail.com